cliente quiere ayuda para restaurar

cliente quiere ayuda para restaurar copia que tiene en la nube
pero no tiene copia ni el la nube ni en iTunes
se le lleva a iCloud.com
no encuentra nada tampoco en itunes
se le explica para verifica si estan en una cuenta por omisión
cliente acepta y vuelve llamar

Resultados (Inglês) 1:

customer wants to help to restore a copy that is in the cloudbut does not copy nor the cloud or on iTunes takes you to iCloud.comdidn't find anything either on itunes We explain to verify if they are in an account by defaultcustomer accepts and returns call

Resultados (Inglês) 2:

client wants help to restore copy that is in the cloud
but not copy or the cloud or iTunes
is brought to iCloud.com
not find anything either in itunes
you explain to check if they are in an account default
client accepts and call back

Resultados (Inglês) 3:

Client wants to help Restore a copy that is in the CloudBut no copy or the Cloud or on iTunesIt Takes iCloud.comThere is nothing either in iTunesHe explains to check if they are in a default accountClient accepts and returns Call