cliente dice que cuando le llaman n

cliente dice que cuando le llaman no la escuchan y cuando llama
no la escuchan tampoco
y de vez en cuando el iPhone se le queda pillado
se le envia un diagnostico
no muestra ningún inconveniente
se le pide para restuarar como de fabrica
y sele envia los enlaces
- Restaurar dispositivo como de Fabrica: https://support.apple.com/es-es/HT201252.

- Hacer Copia de Seguridad: https://support.apple.com/es-es/HT203977.
cliente acepta

Resultados (Inglês) 1:

customer says that when they call you do not listen it and when called they do not hear it either and occasionally the iPhone gets stuck you caughtwill you send a diagnosisdoes not show any problemyou are asked to restuarar and manufacturesand sele send links Restore device's factory: https://support.apple.com/es-es/HT201252.  backup: https://support.apple.com/es-es/HT203977.Customer agrees

Resultados (Inglês) 2:

client says that when he called not listen and when calls
not not listen
and occasionally the iPhone is hereby caught
is sent a diagnosis
shows no inconvenience
is asked to restuarar as factory
and sele send links
 - Restore device as Fabrica https://support.apple.com/es-es/HT201252. - Backup: https://support.apple.com/es-es/HT203977. customer agrees

Resultados (Inglês) 3:

Client says when they don"t Listen and ringsDon"t listen to eitherAnd when the iPhone is caughtSends a diagnosisShows no drawbackYou are asked to restuarar as FactoryAnd he sends the linksDevice and  - Restore Factory: https: / / support.apple.com / en / ht201252. - Backup: https: / / support.apple.com / en / ht203977.Customer accepts