cliente no sabe cual es su ID apple

cliente no sabe cual es su ID apple
se le lleva a appleid.apple.com para que encuentre su id apple
cliente no encuentra su id apple
cliente tiene factura original
******************************
Datos de la factura:

Nombre Tienda: Orange
Fecha de Compra: 13-06-2015
Nombre Del Comprador : Carolina de los Angeles Heredia Carrasco.
EMEI: 359244061869146

Resultados (Inglês) 1:

customer does not know which is your apple IDtakes it appleid.apple.com for your apple idclient didn't find your apple idcustomer has original invoice******************************Invoice data:Store name: Orange Purchase date: 13-06-2015Buyer's name: Carolina of the Angeles Heredia Carrasco.EMEI: 359244061869146

Resultados (Inglês) 2:

client does not know what your apple ID
is taken to appleid.apple.com to find your apple id
customer can not find your apple id
client has original invoice
***************** *************
Facts invoice: Name Shop: Orange Purchase Date: 6/13/2015 Name Buyer: Carolina Carrasco Heredia Los Angeles. EMEI: 359244061869146

Resultados (Inglês) 3:

Client does not know what is your Apple IDIt leads to appleid.apple.com to find your Apple IDCustomer can"t find your Apple IDCustomer has original invoice* * * * * * * * * * * * * *Data of the Bill:Shop name: OrangePurchase Date: 13 June 2015Buyer name: Carolina Los Angeles Heredia Carrasco.Emei: 359244061869146